Help center

Find a room on Discover, pick your move-in and move-out dates and click “Book now”. You'll see the full breakdown before paying the deposit and management fee online.

To reserve the room you pay the deposit and the management fee. After that you pay the monthly rent plus the monthly expenses shown on the listing, following the payment schedule in your account.

Yes. The minimum stay depends on your move-in date and is shown in the date picker — usually at least one month.

Yes. The deposit is returned at the end of your stay, minus any amounts owed under your contract, to the bank account in your profile.

We do. Colive runs every home directly, so there's no separate landlord to deal with — one team handles your contract, payments and anything that needs fixing.

Let us know using the form below or via WhatsApp and our maintenance team will take care of it.

Once your booking is confirmed you'll see your housemates in your account — initials, age range and where they're from, never their full details.

Your contract and payment schedule are in your account under “Leases & payments”, ready to download.

Contact us as soon as possible using the form below. What's possible depends on your contract and how close you are to your move-in date.

Spanish tenancy law requires us to identify every tenant in the contract. Your details are only used to manage your stay.

Go to “Security & privacy” in your account and request erasure. We'll email you a link to confirm it.